• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
Back To The Book Nutrition

Back To The Book Nutrition

Holistic Nutrition Coaching + Natural Health

  • ABOUT
  • COACHING
  • RECIPES
  • HEALTH
  • SHOP
  • Schedule a Call
Home » Shop » Returns and Refunds Policy

Returns and Refunds Policy

Home » Shop » Returns and Refunds Policy

Overview

We offer returns with full refund when you contact us within 30 days of your original purchase. Items must be returned sealed in their original packaging and in the same condition which they were received. 

These items cannot be returned or refunded:

  • Multi Bio Max Probiotic Capsules
  • Gift cards
  • Downloadable software products

How to return a product you purchased

Email us within 30 days of purchase at info@backtothebooknutrition.com to provide your order number and reason for the return. You will be asked to ship the item(s) back to us at your expense and in similar packaging to that which was used to ship it to you. 

Refunds

Once your return is received and inspected, we email to confirm whether or not your refund was approved.  

If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment, usually with 7-10 business days. 

Replacements

We only replace items if they are defective or damaged. If this is the case, email us within 30 days of purchase at info@backtothebooknutrition.com to provide your order number and reason for the exchange request. Please attach images of the defective or damaged item to your email. 

If your exchange request is approved, we will ship your replacement item(s) at no charge to you. 

Shipping refunds

When returning an item for refund, you will asked to pay return shipping costs. 

When requesting a replacement due to damage or defect, you will not be asked to return the item to us, and your replacement(s) will be shipped to you at no additional charge. 

Still need help?

We’d be happy to answer any other questions you have – just email us at info@backtothebooknutrition.com. 

Primary Sidebar

  • SELECT A CATEGORY
    • Health
      • Fitness
      • Gut Health
      • Kids Health
      • Skin Health
      • Women's Health
    • Recipes
      • Appetizer
      • Breakfast
      • Comfort Food
      • Cookies
      • Dairy Free
      • Dessert
      • Dinner
      • Drinks
      • Gluten Free
      • Grain Free
      • Lunch
      • Salad
      • Sandwiches
      • Slow Cooker
      • Smoothies
      • Snacks
      • Soup
      • Vegetables
  • FILTER BY DATE

    SEARCH

    As Seen On

    Hormone Quiz

    collage - Images of women with hormone imbalance and text overlay: 2 minute Hormone Quiz

    Leaky Gut Quiz

    Collage images of women holding their stomachs in pain with text overlay: Leaky Gut Quiz

    Let’s get you healthy!

    I offer Holistic Nutrition Coaching Packages  and functional medicine testing to help get to the root cause of your symptoms and create a realistic plan that gets you the results you've been looking for!

    Schedule a 10-minute call to learn how I can help you!

    SCHEDULE A CALL

    Footer

    Social

    • Facebook
    • Instagram
    • Pinterest

    Contact

    (713) 678-0828

    info@backtothebooknutrition.com

    Mon-Fri, 9am-5pm CST

    Navigation

    • About
    • Coaching
    • Recipes
    • Health
    • Shop

    Stay in the Know!

    Get the latest recipes, insider deals, and health tips from Dena!

    Copyright© 2022 · Privacy + Terms of Use